Not responsible for debiting my account on behalf on Basebone/Westbound direct

Dearest Cell C,

It makes me furious to think that I have to refer to you as my service provider. I have reached the end of my patience with you. You as a service provider have taken monies from me for both months of July and August 2017 - I posted yesterday on Hello-peter regarding this issue, got called back from a Moses that was very unhelpful and claimed that Cell C have no affiliation with Basebone/ BlueLima westbound direct and therefore cannot help me with the amount of over R1000 deducted from my bank account through my Cell C debit order for a subscription fee that I NEVER subscribed to.

How could you blatantly claim that you the company Cell C have no affiliation with Basebone/Blulima westbound direct at all, but on my account statement there clearly states the above name and the amount that you have paid them apparently on my behalf, so whether you like it or not you are very much involved and are playing the middle man in this ********** money *****ing scheme, You are getting a kickback because you would not allow monies to be taken from your subscribers if you did not gain anything from this. Allowing other third party companies to jump onto your band wagon billing and bill your customers on their behalf, pay them and still gain not a cent nor have anything to do with them??? I absolutely refuse to understand nor agree with that.

So considering I am YOUR customer (unfortunately) and I use you as my service provider, and i make use of YOUR data services on my cellphone, you need to come to the party and help your customer sort out this issue. Passing the buck unfortunately will not make me disappear nor will it make this problem go away.