AF
Anja F

1 reviews | Active since May 2015

19 May 2015, 02:45

not responding by sending me a copy of my contract

Good day.<br> <br> I'm having trouble with Cell C as from 12 May to send me a copy of my contract for my upgrade I did in March 2015.<br> <br> I spoke to several Cell C agents which one of them apparently did send me the copy of my contract but 'accidentally' to the wrong address which I did clearly read out to them over the phone (my email address to send it to)<br> <br> Obviously I did not receive it so I phoned in again and again till I got to Nkosi (yesterday) from Cell C's upgrade department which promised me that email of the copy of my contract to receive it today and still nothing.<br> <br> I would really like to receive that email asap.<br> <br> Thank you

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Replies (1)
Cell C
Cell C's reply19 May 2015, 08:12
Official
Hello AnjaFerreira,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN