1 reviews | Active since Sept 2014
not registered on network
tests found problem with Cellc signal in my area. received sms to say report is delayed....frustrating.<br> <br> in mid Jan 2015 I upgraded from a blackberry Z10. This phone was a nightmare. Hence I decided to upgrade early.<br> <br> I upgraded to Samsung S5. I am now having trouble with either the phone to network. the phone loses connection with the provider. all my calls go to voicemail without my knowledge. When I attempt to dial out then I pick up the error message. I then have to reboot the phone. <br> <br> the inconvenience is massive. I logged a call with Cell C customer service, I was told that there were network problems but I must take my phone in for a check up at the store. I told them that the error is intermittent. I may not get this error for a week at times. furthermore, they say that they can loan me a unit but can not guarantee that it would be a similar unit. <br> <br> Does anyone know of the inconvenience on having social, business contacts stored and the disruptive nature of not having this as easy as we normally do ?<br> <br> I entered into a 2year contract. Cell can not provide the basic service without interruptions. that is, making and receiving calls. <br> <br> Surely, Cell C is in breach
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
