Not receiving contract benefits

<p>I upgraded two contracts I have with Cell C in March this year. Both was upgraded to the Pinnacle 100 contracts with the 5GB data extra for three months on both phones. One was a iPhone 5s and the other a Samsung Galaxy J5. When the old contracts expired at the beginning of June however, only one of the phones received the additional 5GB data. I phoned the Call Centre and they just said the 5GB doesn’t show on the system for the iPhone. I still have the booklet from when we upgraded the two phones and it clearly states that both phones qualifies for the additional 5GB data for three months. The call centre just says they can’t do anything, but surely when they look on the system to see what the contracts were in March they would see this! I am so annoyed at having to fight for something that you signed up for. The iPhone also didn’t receive any minutes or data this month, so not sure what is going on, yet I have to pay for both phones.</p>