SK
Suzanne K

1 reviews | Active since Apr 2011

02 Jun 2015, 20:02

NOT PUTTING YOUR BEST FOOT FORWARD

AFTER MONTHS OF AWFUL SERVICE AT TELKOM, I MOVE TO CELL C ON THE 1ST OF JUNE. I WAS TOLD THE PORTING WILL TAKE 12 TO 24 HOURS. AFTER SPENDING NUMEROUS PHONE CALLS WITH CELL C, I AM TOLD ITS FIXED, RESTART YOUR PHONE, WAIT.<br> <br> NOW WHEN I REALIZE MY OTHER CONTRACT CANNOT RECEIVE CALLS OR SMS'S, I AM TOLD TO CALL THE ACTIVATION DEPARTMENT DURING OFFICE HOURS.<br> <br> WHY OH WHY WAS I NOT INFORMED OF THIS FROM THE START? I HAVE BEEN YOUR CLIENT FOR 2 DAYS AND I AM ALREADY DISGUSTED IN YOUR SERVICE.

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Replies (1)
Cell C
Cell C's reply03 Jun 2015, 07:12
Official
Hello oogappel,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN