Not possible to upgrade my Redbull Mobile contract

I am due for a upgrade but no one in the store nor in the Direct Call centre are able to upgrade me. It seems like Redbull mobile contracts are being made redundant and no one knows what is going on. I had a sms stating that i will move over to a Standard Cell C contract by the end of the month. So if this is the case I assume i need to sign for it? Nope I do not think so as no one can clearly tell me what is going on. Sorry Cell c but you are losing yet another customer at the end of the month.<br>