Not interested in loyal customer

<p>Today I went for an upgrade and found out that upgrades don't receive cash vouchers. I asked why and was told it's for new customers only to gain more business </p> <p>I asked are the loyal customers not valued at cell c? I didn't hear a response but the answer was clear. </p> <p> </p> <p>I was still willing to upgrade until I was not helped move forward with the upgrade. I assume it's because I'm already a loyal consumer and not a new 1. </p> <p> </p> <p>Perhaps I should be going to another provider. </p>