JS
JP S
1 reviews | Active since Feb 2015
04 Feb 2015, 19:17
Not helping and worst client service ever
So i phoned to get the amount I need to pay for my account, as what I do every month.<br> And for the second time, when I phone they cut off my account, so I need to do payments VIA internet banking. When I could only do it VIA my banking app. <br> <br> The other problem is, I phoned in 3 months back to cancel my ex contract and still it is active?? I wonder what are the people doing on the other side of the line when u call in??. I will be very happy when a cell c agent can help me regarding this problems?<br>
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Cell C's replyOfficial
05 Feb 2015, 07:57Hello JP Solms,
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
We have requested one of our team members to assist with these problems. Do expect communication during the course of the day.
Regards
Cell C | PN
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
We have requested one of our team members to assist with these problems. Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply05 Feb 2015, 07:57
Official
Hello JP Solms,
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
We have requested one of our team members to assist with these problems. Do expect communication during the course of the day.
Regards
Cell C | PN
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
We have requested one of our team members to assist with these problems. Do expect communication during the course of the day.
Regards
Cell C | PN