1 reviews | Active since Aug 2022
NOT HELPFULL. NO ACCOMADATION **** SERVICE
CALLED IN TODAY A WHOLE 10 WORKING DAYS TO CHANGE MY DEBIT ORDER DATE AS MY SALARY DAY CHANGED. I WAS TOLD THAT IT'S ONLY GOING TO BE ACTIVE FROM NEXT MONTH WHICH IT'S MIND BLOWING CAUSE MY SALARY DATE CHANGES HAPPENS THIS MONTH NOT NEXT... AS PER BANKS YOU ARE ALLOWED TO CHANGED DEBIT DAYS 5 WORKING DAYS BEFORE ACTUAL DEBIT IS SCHEDULED TO GO OFF... THIS IS **** CUSTOMER CARE.. WHEN THEY SELL YOU THE **** YOU GET TOLD YOU CAN CALLL IN ANYTIME TO CHANGE DEBIT DAYS NOW THEY WANA TALK **** ABOUT IT WILL CHANGE AFTER 30DAYS..THE AGENT I SPOKE TO TODAY WHEN ASK IS THERE A EMAIL ADDRESS SO I CAN ESCALATE NY QUERY I WAS TOLD NO AND I MUST MAKE A PLAN TO PAY THIS MONTHS DEBIT HOW THE **** WHEN I'M GETTING PAID LATER FROM THIS MONTH ON. SINCE WHE?? . WILL NEVER YOU Cellc AGAIN WAS PLANNING TO UPGRADE IN MARCH BUT I WILL NOT.. Especially SINCE YOU CAN NOT ASSIS ME NOW.
