PS
Phumzile S
1 reviews | Active since Mar 2009
03 Aug 2022, 18:39
Not happy with Cell C repairs Centre and call Centre
So not happy with the repairs Centre. Booked my phone in around the 24th of June at Northgate mall. It's the 3rd of August already!. I keep calling over and over in order to get confirmation of when I should expect my phone back. Last time I got through I was told 21 working days hasn't lapsed (mind you only 3 days were remaining). Now being cutoff over and over. Can't get through, I'm frustrated as I'm paying for that phone which I'm not using. Definitely reversing this month's instalment.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
03 Aug 2022, 18:46Hi Phumzile Siwela
Thank you for contacting Cell C.
Please provide us with your IMEI number so that we can check on the status of the repairs.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with your IMEI number so that we can check on the status of the repairs.
Regards
^MP
Cell C's reply03 Aug 2022, 18:46
Official
Hi Phumzile Siwela
Thank you for contacting Cell C.
Please provide us with your IMEI number so that we can check on the status of the repairs.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with your IMEI number so that we can check on the status of the repairs.
Regards
^MP
PS
Phumzile S's updateReviewer Update
04 Aug 2022, 17:28I have left my ID number and cellphone number that you can use that as a reference.
IMEI: ***
Make: Samsung A52
Colour: Blue
Device in warranty.
My number: ***.
IMEI: ***
Make: Samsung A52
Colour: Blue
Device in warranty.
My number: ***.
PS
Phumzile S's update04 Aug 2022, 17:28
Reviewer Update
I have left my ID number and cellphone number that you can use that as a reference.
IMEI: ***
Make: Samsung A52
Colour: Blue
Device in warranty.
My number: ***.
IMEI: ***
Make: Samsung A52
Colour: Blue
Device in warranty.
My number: ***.
PS
Phumzile S's updateReviewer Update
08 Aug 2022, 21:45Good day. Please note I'm still waiting for feedback. When am I getting my phone?
PS
Phumzile S's update08 Aug 2022, 21:45
Reviewer Update
Good day. Please note I'm still waiting for feedback. When am I getting my phone?
Cell C's replyOfficial
09 Aug 2022, 13:01Hi Phumzile
Our team will be in contact with you tomorrow to help.
^NZ
Our team will be in contact with you tomorrow to help.
^NZ
Cell C's reply09 Aug 2022, 13:01
Official
Hi Phumzile
Our team will be in contact with you tomorrow to help.
^NZ
Our team will be in contact with you tomorrow to help.
^NZ
PS
Phumzile S's updateReviewer Update
18 Aug 2022, 18:11Hello. please note I'm not getting any joy. I was asked to follow up with the repairs team and they are also silent....2 months without my phone is honestly not fair.... Should I reverse this months debit order for u to take me seriously?
PS
Phumzile S's update18 Aug 2022, 18:11
Reviewer Update
Hello. please note I'm not getting any joy. I was asked to follow up with the repairs team and they are also silent....2 months without my phone is honestly not fair.... Should I reverse this months debit order for u to take me seriously?
PS
Phumzile S's updateReviewer Update
19 Aug 2022, 09:44Fam, I need to know when I'm getting my phone back and if I will be refunded for the subscriptions paid without the device? Can someone who can actually help do so please?
PS
Phumzile S's update19 Aug 2022, 09:44
Reviewer Update
Fam, I need to know when I'm getting my phone back and if I will be refunded for the subscriptions paid without the device? Can someone who can actually help do so please?
PS
Phumzile S's updateReviewer Update
22 Aug 2022, 12:41Hi Team. Are you really gonna let me chat to myself on this thread? I just need my phone back. when am I getting it?
PS
Phumzile S's update22 Aug 2022, 12:41
Reviewer Update
Hi Team. Are you really gonna let me chat to myself on this thread? I just need my phone back. when am I getting it?