1 reviews | Active since Nov 2013
Not Happy with Billing.
<p>Hi. I tried to cancel Getmore, and after four phone calls to Cell C, and no responce for each one (saying they will send my request through to that department and they will phone me back). After a while I decided to email them saying Please stop this, or I will have to come to Hello Peter. They Phoned and cancelled within the day! But That was eventually done on the 12 January 2016. I wanted to be removed in August last year. I mention this now because I FINALLY got an email of my bill breakdown and I am STILL PAYING FOR GETMORE! Can you believe it.</p> <p>And another thing is that I am paying call rates whenever I use the WI-FI router. It cost an extra of around R250/month. Why?</p> <p> </p> <p>So I would like a full refund of all the getmore charges, maybe even plus interest as it is due to me. And to drop the Wi-Fi calls off my bill. Then I can stay on with them.</p> <p> </p> <p>At the moment, I am not a happy chappy.</p> <p>My current bill is not under R1200.00, where I signed up for R690.00. Do that with everyone and you make a ****ing each month.</p> <p> </p> <p>Please help me out.</p> <p>Thanks.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
As per communication, Theodorah will revert with feedback.
Regards
Cell C | PN
Best regards,
As per communication, Theodorah will revert with feedback.
Regards
Cell C | PN
Best regards,
