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Sandile N
1 reviews | Active since Apr 2023
11 Jun 2025, 23:21
Not happy at all wish I had stayed with Telkom
I am really not happy with Cell C I have never missed Payment I make Payment upfront cause I was not working so I was doing Eft with my other account Paying my Cell C Account which 149. I fail to understand why do you send a debt order when you have received your money for that month now I can't take credit cause they say I have missed Payment guys you Playing with my credit score please fix your system I took out this account to build my credit score now you tarnishing it really who must pay This 71rand me no this is not what I signed up for I really regret why I opened up this account seriously my credit. Score now is going down cause of you guys I have all Proof of Payments like really this is nonsense
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Replies (2)
Cell C's replyOfficial
12 Jun 2025, 07:29Dear Sandile Nxumalo,
Thank you for reaching out to us regarding the billing issue.
We apologize for the unpleasant service you've experienced and any inconvenience this may have caused. To assist you further, we have escalated the matter to our support team. They will review your account and payment history in detail, and contact you directly to clarify the matter and assist in resolving the billing issue.
We appreciate your patience while we work to resolve this matter.
Regards,
Cell C | GN
Thank you for reaching out to us regarding the billing issue.
We apologize for the unpleasant service you've experienced and any inconvenience this may have caused. To assist you further, we have escalated the matter to our support team. They will review your account and payment history in detail, and contact you directly to clarify the matter and assist in resolving the billing issue.
We appreciate your patience while we work to resolve this matter.
Regards,
Cell C | GN
Cell C's reply12 Jun 2025, 07:29
Official
Dear Sandile Nxumalo,
Thank you for reaching out to us regarding the billing issue.
We apologize for the unpleasant service you've experienced and any inconvenience this may have caused. To assist you further, we have escalated the matter to our support team. They will review your account and payment history in detail, and contact you directly to clarify the matter and assist in resolving the billing issue.
We appreciate your patience while we work to resolve this matter.
Regards,
Cell C | GN
Thank you for reaching out to us regarding the billing issue.
We apologize for the unpleasant service you've experienced and any inconvenience this may have caused. To assist you further, we have escalated the matter to our support team. They will review your account and payment history in detail, and contact you directly to clarify the matter and assist in resolving the billing issue.
We appreciate your patience while we work to resolve this matter.
Regards,
Cell C | GN
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Sandile N's updateReviewer Update
14 Jun 2025, 22:04I don't understand how you guys work you call me you don't want to write off the 71rand fine I gave you my new banking details I told you to debit the 30th still you keep on Sending debit orders on the 15 the it's gonna bounce who is responsible for that.
I REGRET TAKING OUT THIS CONTRACT WISH I HAD STAYED AT TELKOM CAN THIS CONTRACT END AND WE CUT TIES YESSES
I REGRET TAKING OUT THIS CONTRACT WISH I HAD STAYED AT TELKOM CAN THIS CONTRACT END AND WE CUT TIES YESSES
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Sandile N's update14 Jun 2025, 22:04
Reviewer Update
I don't understand how you guys work you call me you don't want to write off the 71rand fine I gave you my new banking details I told you to debit the 30th still you keep on Sending debit orders on the 15 the it's gonna bounce who is responsible for that.
I REGRET TAKING OUT THIS CONTRACT WISH I HAD STAYED AT TELKOM CAN THIS CONTRACT END AND WE CUT TIES YESSES
I REGRET TAKING OUT THIS CONTRACT WISH I HAD STAYED AT TELKOM CAN THIS CONTRACT END AND WE CUT TIES YESSES