PS
Pierre S
1 reviews | Active since Jun 2018
22 Jun 2018, 13:13
not happy
I have been trying to lodge a claim for 3 days now. I cant get hold of anyone through e-mails, im holding for an hour then need to hold for 30min more to do my claim. Then I have to wait a week to get my replacement item. Been wasting money it seems
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
22 Jun 2018, 13:20Good afternoon Pierre
We apologize for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Jun 2018, 13:20
Official
Good afternoon Pierre
We apologize for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
26 Jun 2018, 07:57Palesa confirmed that she has been in contact with you to assist with this matter. However, you advised her that you communicated with C- surance and you were advised to pay the excess fee and email them proof of payment.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Jun 2018, 07:57
Official
Palesa confirmed that she has been in contact with you to assist with this matter. However, you advised her that you communicated with C- surance and you were advised to pay the excess fee and email them proof of payment.
Regards
Cell C | PN
Best regards,