MC
Mosibudi C
1 reviews | Active since Sept 2018
20 Sept 2024, 14:03
Not happy
I made a contract application on Tuesday afternoon and, then it seems that the verification department has tried to call me , i called back the number but the sales agent did not really assist he told me to wait on their call, I said can he not direct me to their division as I have already called he refused . he seemed he just wanted to end the call
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Cell C's replyOfficial
20 Sept 2024, 14:28 Dear Mosibudi Wa Chauke,
Thank you for reaching out to us.
We sincerely apologize for any inconvenience you have experienced. Your satisfaction is very important to us and we are committed to ensuring that this situation is addressed promptly and does not occur again. We understand that we fell short of your expectations.
To assist you, may you kindly provide us with your ID number via private reply so that we can be able to check your application status.
Best regards,
Cell C | MM
Thank you for reaching out to us.
We sincerely apologize for any inconvenience you have experienced. Your satisfaction is very important to us and we are committed to ensuring that this situation is addressed promptly and does not occur again. We understand that we fell short of your expectations.
To assist you, may you kindly provide us with your ID number via private reply so that we can be able to check your application status.
Best regards,
Cell C | MM
Cell C's reply20 Sept 2024, 14:28
Official
Dear Mosibudi Wa Chauke,
Thank you for reaching out to us.
We sincerely apologize for any inconvenience you have experienced. Your satisfaction is very important to us and we are committed to ensuring that this situation is addressed promptly and does not occur again. We understand that we fell short of your expectations.
To assist you, may you kindly provide us with your ID number via private reply so that we can be able to check your application status.
Best regards,
Cell C | MM
Thank you for reaching out to us.
We sincerely apologize for any inconvenience you have experienced. Your satisfaction is very important to us and we are committed to ensuring that this situation is addressed promptly and does not occur again. We understand that we fell short of your expectations.
To assist you, may you kindly provide us with your ID number via private reply so that we can be able to check your application status.
Best regards,
Cell C | MM