NOT getting what one asks for from CELL C?

On the 09/08/2015 I entered into a 24 month contract for a Huawei E5330 Router on 2GB Smart data package 24 months at R99pm X 24 Postpaid data offer based 2GB data + 3GB data.<br> <br> I was helped by salesman (9395) Regan Sylvester Mark at Cell C, Cresta Shopping Center (***). I asked Regan to cap my data as I did not want any nasty bills as I had a budget for R100 - R150. <br> <br> To my surprise on the 16/09/2015 my bank account at Nedbank was debited for R2452.44 Ref Cell C SP*** on 16/09/2015 this was returned as there were insufficient funds in the account. <br> <br> I then went to Cell C, Creata and the management did not even want to meet with me. Regan Sylvester Mark just said sorry \I didn't cap your data or the amount you asked for"<br> <br> This has left me very disappointed with Cell C service. My instruction was not carried out. This is going to take me a very long time to pay this bill. Which I feel is not right as a Cell C customer.<br> """