Not getting back to me at all after logging Complaint

<p>i logged a complaint with Cell C that i am disputing the Data Charges i have been Charged for the last few months. they informed me they will do a Data Validation and get back to me in 48 Hours.</p> <p>i logged the call on friday 21 April and monday 24 April would have been 48 hours it is now Wednesday 26 April and i have still not received response.</p> <p>Whats better is i actually called cell C Today 26 April at 10:16 and they told me they will get back to me in 2 hours. it is already 3 hours later and still no response. this is ridiculous Service and completely unaceptable for a customer that has been with them for 4 years.</p>