1 reviews | Active since May 2016
Not fixing own mistake
<p>Purchased 100gb data for R999. *** IN ********** . Salesman, Anthony at Cape Gate, loaded the data onto the wrong number. He admitted it was his mistake. Problem is he is unable to correct the mistake. Given me the run around about 48hrs, public holidays, tomorrow etc. Going to the Cell-C shop is even more frustrating - waiting in long lines just to get given more run arounds. Please give me my 100gb of data Cell-C - you have banked my money without delivering your product. Really bad business.</p>
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Cell C | DA
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Best regards,
Moses has attempted to contact you with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Best regards,
Moses has attempted to contact you with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Best regards,
Moses has been in contact with you and advised on a way forward.
Regards
Cell C | DA
Best regards,
Moses has been in contact with you and advised on a way forward.
Regards
Cell C | DA
Best regards,