Not Fibre support and STILL no network (over a week) Cell C

Cell C has called me without knowing what the problem is. They have now (after limited contact for the last days) sent me a long list of things they want me to do to 'test' their networ**** This is surely part of the service that we are paying for???

Cell C fibre and fibre support is just terrible. I cannot see how difficult it is to get a technician to the property to srt out the issue or identify the issue themselves. I work full time and do not have the time to do Cell C jobs for them. my advice to anyone is to avoid them!