Not even worth one star

Most pathetic customer service ever!!!!!!!!!!!!!!!!!

Been asking to take over my deceased dads account for 5 months now. All the docs where sent through.

Every time I asked if it has been transferred already, I must sent all the docs again. And I already sent it all.

Now you went and put penalties on my dads account. He is dead, there is no money. That's why I asked to take over the account.

I will be cancelling my contract and moving over to another service provider.