AF
Amy F
1 reviews | Active since Sept 2015
03 Sept 2018, 12:55
Not being assisted!!!!!
Still waiting after over a month for my phone to be switched over to my name after all documents have been sent.So on top of my mums passing (phone in her name) you making my life hell by not assisting me efficiently and quickly. Please phone me ASAP ********** to get this sorted out today! I have been dealing with the legal department and another one... and not one person can help me!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Sept 2018, 13:19Good afternoon Amy
This is not the level of service we aim to provide. One of our consultants will contact you and assist. Sincere apologies for poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Sept 2018, 13:19
Official
Good afternoon Amy
This is not the level of service we aim to provide. One of our consultants will contact you and assist. Sincere apologies for poor service.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
04 Sept 2018, 10:09Please be advised that Lungile has escalated this matter to Legal for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Sept 2018, 10:09
Official
Please be advised that Lungile has escalated this matter to Legal for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
07 Sept 2018, 12:32As per communication, you have been advised on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Sept 2018, 12:32
Official
As per communication, you have been advised on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,