JK
Jené Keyter
1 reviews | Active since Jul 2017
25 Jan 2021, 14:41
Not attending to queries
Even after a previous complaint, where I was assured I will be contacted no later than Monday 18/01/2021, I still have not received any follow-up communication from Cell C, only a SMS asking me to rate the manner in which my query was dealt with (not finalized). HORRIBLE customer care.
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Cell C's replyOfficial
25 Jan 2021, 22:21Good day Jené
Thank you for bringing this to our attention.
We have received feedback that our support team has been in contact and advised you accordingly.
^YM
Thank you for bringing this to our attention.
We have received feedback that our support team has been in contact and advised you accordingly.
^YM
Cell C's reply25 Jan 2021, 22:21
Official
Good day Jené
Thank you for bringing this to our attention.
We have received feedback that our support team has been in contact and advised you accordingly.
^YM
Thank you for bringing this to our attention.
We have received feedback that our support team has been in contact and advised you accordingly.
^YM