TG
Trish G

1 reviews | Active since Feb 2021

05 Feb 2021, 19:12

Not another Cell C complaint

it is a pathetic provision of services to a long standing customer.

I have subscribed to to a 10GB data service to my router. I am now unable to connect to the data link, despite having contacted the service provider (ref ***) and having been kept on hold for 30 minutes and pathetic service, at my own expense,. I still am unable to connect to the service and am owed data back to December 2020, which I have been told is owing to me,

The service provider has informed that my number has ben deactivate du to cell c moving a number of their services over to Vodacom. The promise was made that this problem would be resolved within 24 hrs, and yet nothing has happened.

My contracts are due for renewal, and i am seriously considering moving my business elsewhere (another service provider).

Sincerely Trish Gilmour

0
Replies (1)
Cell C
Cell C's reply05 Feb 2021, 21:23
Official
Good day Trish 

Thank you for posting your review.

We are sorry that your experience didn’t quite match your expectations.

Our support team will be in contact to assist.

^YM

Best regards,