KH
Kerrisha H
1 reviews | Active since Dec 2019
30 Aug 2022, 05:23
Not accessible midnight data
Cellc has a 6 month data bundle that I buy which includes day and midnight data however my midnight data never gets used at midnight and my day data gets used up its really frustrating this is supposed to make customers lives easier but it works out more expensive because I have to constantly buy more data
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
30 Aug 2022, 09:38Hi Kerrisha,
Thank you for the review.
We have received your query regarding your data usage.
Please send us a private reply stating when did you experience being billed from your Anytime Data between 00h00 to 04h59:59 AM and your the Cell C number in question so we can investigate and assist with your query
^NZ
Thank you for the review.
We have received your query regarding your data usage.
Please send us a private reply stating when did you experience being billed from your Anytime Data between 00h00 to 04h59:59 AM and your the Cell C number in question so we can investigate and assist with your query
^NZ
Best regards,
Cell C's reply30 Aug 2022, 09:38
Official
Hi Kerrisha,
Thank you for the review.
We have received your query regarding your data usage.
Please send us a private reply stating when did you experience being billed from your Anytime Data between 00h00 to 04h59:59 AM and your the Cell C number in question so we can investigate and assist with your query
^NZ
Thank you for the review.
We have received your query regarding your data usage.
Please send us a private reply stating when did you experience being billed from your Anytime Data between 00h00 to 04h59:59 AM and your the Cell C number in question so we can investigate and assist with your query
^NZ
Best regards,
KH
Kerrisha H's updateReviewer Update
30 Aug 2022, 09:43My night data is on over a 100gig after purchasing 50 twice but my day data is finishing and I use it at those hours this has been happening for months now
KH
Kerrisha H's update30 Aug 2022, 09:43
Reviewer Update
My night data is on over a 100gig after purchasing 50 twice but my day data is finishing and I use it at those hours this has been happening for months now
Cell C's replyOfficial
30 Aug 2022, 10:18Please confirm the Cell C number in question.
^NZ
^NZ
Best regards,
Cell C's reply30 Aug 2022, 10:18
Official
Please confirm the Cell C number in question.
^NZ
^NZ
Best regards,
KH
Kerrisha H's updateReviewer Update
30 Aug 2022, 10:42***
KH
Kerrisha H's update30 Aug 2022, 10:42
Reviewer Update
***
KH
Kerrisha H's updateReviewer Update
30 Aug 2022, 10:43***
KH
Kerrisha H's update30 Aug 2022, 10:43
Reviewer Update
***
Cell C's replyOfficial
30 Aug 2022, 13:23Thank you.
As per the system. The usage from after midnight is charged from Nit data.
Please see the usage we quoted.
DATA | 30/08/2022 04:50:40 | SmartData Internet, , *** | 0.00 | 7.43 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 118 | | DATA | 30/08/2022 04:50:48 | SmartData Internet, , *** | 0.00 | 14.05 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 119 | | DATA | 30/08/2022 04:51:34 | SmartData Internet, , Facebook Promotion | 0.00 | 25.87 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
^NZ
As per the system. The usage from after midnight is charged from Nit data.
Please see the usage we quoted.
DATA | 30/08/2022 04:50:40 | SmartData Internet, , *** | 0.00 | 7.43 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 118 | | DATA | 30/08/2022 04:50:48 | SmartData Internet, , *** | 0.00 | 14.05 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 119 | | DATA | 30/08/2022 04:51:34 | SmartData Internet, , Facebook Promotion | 0.00 | 25.87 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
^NZ
Best regards,
Cell C's reply30 Aug 2022, 13:23
Official
Thank you.
As per the system. The usage from after midnight is charged from Nit data.
Please see the usage we quoted.
DATA | 30/08/2022 04:50:40 | SmartData Internet, , *** | 0.00 | 7.43 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 118 | | DATA | 30/08/2022 04:50:48 | SmartData Internet, , *** | 0.00 | 14.05 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 119 | | DATA | 30/08/2022 04:51:34 | SmartData Internet, , Facebook Promotion | 0.00 | 25.87 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
^NZ
As per the system. The usage from after midnight is charged from Nit data.
Please see the usage we quoted.
DATA | 30/08/2022 04:50:40 | SmartData Internet, , *** | 0.00 | 7.43 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 118 | | DATA | 30/08/2022 04:50:48 | SmartData Internet, , *** | 0.00 | 14.05 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
| 119 | | DATA | 30/08/2022 04:51:34 | SmartData Internet, , Facebook Promotion | 0.00 | 25.87 | KB | 180 Days Nite=50.00KB; | 180 Days Nite=98.51GB; | 0.00
^NZ
Best regards,