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karan S

1 reviews | Active since Apr 2014

13 Feb 2018, 14:06

Not a single person that I have contacted re my issue has been able to assist which includes the so called supervisor I just spoke to 5 minutes ago

The service I have received from "CellC" over the last month has been appalling to say the least! It's not as though I contacted myself and offered myself a product which to date (1 month later) I still cannot connect to the router supp**** by CellC nor has my "25G" data been activated. No debits will go off my account and if that does happen, I will escalate this to the NCR and every social media site. I am sick and tired of companies like CellC taking us consumers for a ride! Their ********* practice must be displayed and exploited so that other consumers are not ****med into taking products, paying for it and yet not receiving the benefit of the product as they con you about when trying to get you to take the product!!! I will not accept such pathetic service and will ensure that this is dealt with accordingly.

0
Replies (3)
Cell C
Cell C's reply13 Feb 2018, 14:26
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

Cell C
Cell C's reply15 Feb 2018, 07:59
Official

Moses contacted you and advised that he has made arrangements for the collection.

Regards

Cell C | PN

Cell C
Cell C's reply16 Feb 2018, 15:06
Official

Moses confirmed that he has contacted you and you advised him that you received a call and the device will be collected.

Regards

Cell C | PN