DM
Dorcas M

1 reviews | Active since Aug 2016

24 Aug 2016, 06:42

not a happy client at the moment

<p> I app**** for a phone last month and was told it was out of stock, I have been calling every week to check then on Monday the 22 I was told they have stock and I will get my phone. To my suprize when I call now I am told the phone I was looking for is out of stock unless if I would like to change to the one they have, I am so dissapointed at the service I got from them.</p>

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Replies (1)
Cell C
Cell C's reply24 Aug 2016, 06:44
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or the standard of service we want for our customers.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

Regards

Cell C | DA