1 reviews | Active since Jan 2010
Two weeks ago I was contacted by a call centre agent offering me what I thought was a fantastic deal, therefore I took it. The first frustration was that the courier was instructed to call me prior to delivery as third party deliveries are not allowed. No one phoned me and I wasnt home meaning my delivery had to be drawn out until Monday last week. <br> <br> Affter having the phone for a day it was clear that the unit was faulty as I was unable to select a data sim. I called the importers of the phones (AG) directly to try resolve my problem. After chatting to one of the technical guys he made it clear that the phone was faulty and should be returned to cell c.<br> <br> I phoned the call centre who told me to take it to one of the nationwide stores. I took it to Cell C Greenstone who told me that they cannot help me and that the only thing they could do would be to send it in for repairs at my cost. All this after having the phone for less than 48 hours! <br> <br> I phoned the call centre and booked the phone in for collection. The phone was collected on Tuesday this week and Ive been getting the run around from the call centre. The crux of the matter is that I have not had a phone for weeks now!
Best regards,
Best regards,
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