LM
Lebo M

1 reviews | Active since Apr 2017

23 Dec 2019, 12:44

Nonsense!!!! Yeses! Mxm gaaaa

I am so ****ed YET AGAIN!!! CELL C WHAT IS IT????!!!!!! WHAT IS IT WITH THIS NETWORK? I AM ON TWO NETWORKS, VODA AND CELL C, YET I ALWAYS HAVE SURPRISES WHEN IT COMES TO CELL C!!! WHAT'S WRONG WITH YOU?

I CALLED CELL AFTER LOSING MY CONTRACT SIM, I ASKED THE LADY TO BLOCK IT AND THEN I'LL GO DO A SIM SWAP. I HAPPENED TO FIND MY SIM, I CALL CELL C TO UNBLOCK MY SIM AND THEY WANT ME TO PAY R150 FOR THAT ONE WHICH WAS NOT MADE TRANSPARENT WHEN I CALLED THE CALL CENTER AGENT!! WHAT NONSENSE IS THIS??! AM I EXPECTED TO PAY FOR A CONTRACT THAT'S BLOCKED BECAUSE OF YOUR LACK OF TRANSPARENCY???! IS THIS A WAY YOU RIP CUSTOMERS OFF??! WHAT IS THIS??? I REGRET JOINING CELL C! HAD THERE BEEN TRANSPARENCY I WOULDN'T HAVE REQUESTED FOR A BLOCK! WHERE ELSE CAN I REPORT CELL C GUYS PLEASE ASSIST HONESTLY I AM SICK AND TIRED OF ISSUE AFTER ISSUE

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Replies (1)
Cell C
Cell C's reply23 Dec 2019, 12:58
Official
Good Day Lebo Mokwena

Thank you for contacting Cell C. 

Our team will be in touch to assist. 

^MP