Nonsense Services Offered By Cell C

I'm very disappointed in the service offered at cell c, the same incident happening twice in less than six month-I wanted to get split billing on my account & after “successfully” completing the transaction, I was told that I had to write a motivational letter & attach both statements & only then would I get a response as to whether my application was successful or not. The next thing I’m getting texts of none payment & being threatened of my services not being paid, i had to go through the hustle of going to pay ar pick & pay in order to avoid my services being cut off ... now on Saturday the 24th i called to find out as to which account the money will be debited & the lady confirmed the account that woule be used i went on to change the details-she also confirmed that that’ll only be live on our next payment... I went on to transfer funds in the respective account, now fast track a week later I’m getting told that ill be billed R70 for a debit order void & my services will be cut off due to none payments. I’m very disappointed ? this is utter & complete *******.