TK
Tebogo K

1 reviews | Active since Feb 2017

11 Sept 2020, 13:14

nonsense

You are full of nonsense, I app**** for a contact Sipho told me I don't qualify. So decided to apply for a Vodacom contract since I knew cell c is not was not for me. RAM came through and I received a package think is was my Vodacom new contract. When I got back from my outing I realised that the package is from cell c.....how so since I was told I don't pay my bills?

I called and Martha told me that the package will be collected on the 8th of September. It was so, she also told me that I should cancel it the 3 days later so they don't bill me.

Today I called in (2020/09/11) and tried cancel the contract Nthabisang tells me that I own cell c....how and why?

You will never get a dia from me.....Sipho.... Mr I know it all, will pay for it since he knows my acc details better than me.

0
Replies (1)
Cell C
Cell C's reply11 Sept 2020, 13:24
Official
Good Day Tebogo 

Thank you for making contact with Cell C. 

We want to extend our sincerest apologies for the negative experience that you had with our customer service agent. At Cell C, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.

The matter has been escalated accordingly and our team will be in touch to assist. 

^NS