BM
Babalwa M
1 reviews | Active since May 2019
21 Feb 2023, 12:56
NONSENSE
I lost my device and register insurance claim through cell c, even today no one is providing me with a feedback, I have to always follow up on daily basis, Different agents asking for documents that I have sent already, its so insane honestly. I don't know how many times my claim is being processed or escalated to the underwriters its 8 working days, today is the 21/02/23 no accurate feedback given to me. Hope this can be resolved ASAP.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
21 Feb 2023, 13:13Dear Babalwa Matha
Thank you for contacting Cell C.
Please provide us with the Cell C number in question so that we can follow-up with Device Insurance regarding your claim.
Regards,
^TM
Thank you for contacting Cell C.
Please provide us with the Cell C number in question so that we can follow-up with Device Insurance regarding your claim.
Regards,
^TM
Cell C's reply21 Feb 2023, 13:13
Official
Dear Babalwa Matha
Thank you for contacting Cell C.
Please provide us with the Cell C number in question so that we can follow-up with Device Insurance regarding your claim.
Regards,
^TM
Thank you for contacting Cell C.
Please provide us with the Cell C number in question so that we can follow-up with Device Insurance regarding your claim.
Regards,
^TM
BM
Babalwa M's updateReviewer Update
21 Feb 2023, 13:22The cellphone number in question is ***
BM
Babalwa M's update21 Feb 2023, 13:22
Reviewer Update
The cellphone number in question is ***
BM
Babalwa M's updateReviewer Update
24 Feb 2023, 12:53A LIST OF NAMES FROM PEOPLE THAT HAVE FAILED TO ASSIST ME ON MY CLAIM: BONIWE MKHONDO, JUDAH THOBAKGALE, LUNGILE THWALA, NTHABISENG MAKORO, LWAZI MELAPHI, LINDOKUHLE MGUZULWA!
I HAVE SENT THEM EVERYTHING THAT THEY HAVE REQUESTED FROM ME, BUT NONE OF THEM CAME WITH CONSTRUCTIVE FEEDBACK. ITS 2 WEEKS NOW....STILL NO RESOLUTION.
OH,YES YOUR CONSULTED BY THE NAME OF NHLANHLA CALLED ME, AND SHE TRIED TO BE HELPFUL BUT I GUESS THE TEAM IS FAILING HER.
I HAVE SENT THEM EVERYTHING THAT THEY HAVE REQUESTED FROM ME, BUT NONE OF THEM CAME WITH CONSTRUCTIVE FEEDBACK. ITS 2 WEEKS NOW....STILL NO RESOLUTION.
OH,YES YOUR CONSULTED BY THE NAME OF NHLANHLA CALLED ME, AND SHE TRIED TO BE HELPFUL BUT I GUESS THE TEAM IS FAILING HER.
BM
Babalwa M's update24 Feb 2023, 12:53
Reviewer Update
A LIST OF NAMES FROM PEOPLE THAT HAVE FAILED TO ASSIST ME ON MY CLAIM: BONIWE MKHONDO, JUDAH THOBAKGALE, LUNGILE THWALA, NTHABISENG MAKORO, LWAZI MELAPHI, LINDOKUHLE MGUZULWA!
I HAVE SENT THEM EVERYTHING THAT THEY HAVE REQUESTED FROM ME, BUT NONE OF THEM CAME WITH CONSTRUCTIVE FEEDBACK. ITS 2 WEEKS NOW....STILL NO RESOLUTION.
OH,YES YOUR CONSULTED BY THE NAME OF NHLANHLA CALLED ME, AND SHE TRIED TO BE HELPFUL BUT I GUESS THE TEAM IS FAILING HER.
I HAVE SENT THEM EVERYTHING THAT THEY HAVE REQUESTED FROM ME, BUT NONE OF THEM CAME WITH CONSTRUCTIVE FEEDBACK. ITS 2 WEEKS NOW....STILL NO RESOLUTION.
OH,YES YOUR CONSULTED BY THE NAME OF NHLANHLA CALLED ME, AND SHE TRIED TO BE HELPFUL BUT I GUESS THE TEAM IS FAILING HER.