JB
Jason B
1 reviews | Active since Sept 2021
16 Aug 2025, 15:31
Non working sim cards with new contract
Selling contracts where the sim card doesn't work. Agent assured it will activate. Call Centre could not assist, went in to the store and had to pay R150.00....please advise.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
16 Aug 2025, 16:05Dear Jason Barron,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced. Please be assured that this is not the standard of service we strive for at Cell C.
The matter will be escalated to our support team for urgent review. You can expect a call from us shortly to assist further.
Thank you for your patience.
Regards
Cell C | NT
Get unlimited internet from just R359/month with speeds up to 1000Mbps! Stay connected like never before.
https://www.cellc.co.za/cellc/fibre
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced. Please be assured that this is not the standard of service we strive for at Cell C.
The matter will be escalated to our support team for urgent review. You can expect a call from us shortly to assist further.
Thank you for your patience.
Regards
Cell C | NT
Get unlimited internet from just R359/month with speeds up to 1000Mbps! Stay connected like never before.
https://www.cellc.co.za/cellc/fibre
Cell C's reply16 Aug 2025, 16:05
Official
Dear Jason Barron,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced. Please be assured that this is not the standard of service we strive for at Cell C.
The matter will be escalated to our support team for urgent review. You can expect a call from us shortly to assist further.
Thank you for your patience.
Regards
Cell C | NT
Get unlimited internet from just R359/month with speeds up to 1000Mbps! Stay connected like never before.
https://www.cellc.co.za/cellc/fibre
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced. Please be assured that this is not the standard of service we strive for at Cell C.
The matter will be escalated to our support team for urgent review. You can expect a call from us shortly to assist further.
Thank you for your patience.
Regards
Cell C | NT
Get unlimited internet from just R359/month with speeds up to 1000Mbps! Stay connected like never before.
https://www.cellc.co.za/cellc/fibre
Cell C's replyOfficial
22 Aug 2025, 09:36Dear Jason Barron,
This is a follow-up reminder that we have not yet received your proof of payment. Kindly send it at your earliest convenience so that we can prioritize and resolve this matter.
We look forward to assisting you.
Regards
Cell C | NT
This is a follow-up reminder that we have not yet received your proof of payment. Kindly send it at your earliest convenience so that we can prioritize and resolve this matter.
We look forward to assisting you.
Regards
Cell C | NT
Cell C's reply22 Aug 2025, 09:36
Official
Dear Jason Barron,
This is a follow-up reminder that we have not yet received your proof of payment. Kindly send it at your earliest convenience so that we can prioritize and resolve this matter.
We look forward to assisting you.
Regards
Cell C | NT
This is a follow-up reminder that we have not yet received your proof of payment. Kindly send it at your earliest convenience so that we can prioritize and resolve this matter.
We look forward to assisting you.
Regards
Cell C | NT