1 reviews | Active since Oct 2016

06 May 2022, 02:47

Non service from Cell C. Cannot use mobile data.

Battleing for 20 days to get my wifes cellphone *** to use mobile data.

I deem this extemely poor service. After several Emails and phonecalls still not resolved.

I wonder if their technical department knows how to fix the problem. To make matters worse it is the 3rd time this year we have experienced poor service from Cell C regarding connectivity. On both previous occasians no phone calls or SMS could be sent or recieved.

May I cancell my contract with Cell C if they cannot or will not provide the services I am paying for as I deem them in breach of contract.

Absolutelly atrocious the level of service and incompetance of Cell C.

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Replies (4)
's update06 May 2022, 08:19
Reviewer Update
Did check this morning but stil down.
's update06 May 2022, 10:23
Reviewer Update
It has allready been sent to your network team and it is still not resolved.
's update06 May 2022, 12:08
Reviewer Update
The reference nrs are as follows.
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***
's update06 May 2022, 17:32
Reviewer Update
Seems to have resolved.