Non response until i make contact to Cellc

<br> Hi I was due for upgrade and went to the bluff outlet and did the upgrade there.<br> I chose Nokia Lumia730. <br> Winnie at the store assisted me and I was happy with the service received.<br> On using my handset I noticed that there was a problem with the speaker as at times I could not hear the other person.<br> Battery life not as informed up to 48hours. Had to recharge within 6 hours and no indication that handset is fully charged, I called Winnie by third day,who said I must just check and see when its fully charged.<br> Then the on and off button, just came on without me putting handset on.<br> So I realized there cannot be three problems and it was still within the 7 day period<br> that I must return this handset.<br> I liked the handset, was able to take 2 simcards and all the other features, but<br> had to take in.<br> What was upsetting was to be told that the handset must go to Cell C repairs for them to check and it would take upto 7 days, which did not happen.<br> Handset went in by the 2 February to Cell C and was only checked there by the 11 February and dispatched back by the 13 February 2015. Winnie gave me a call.<br> Saying handset is back, get to store not there . However im told they found noth