non existing customer care or help

<p>on the 31st of may this year i forward an email (incident 170 ********** 65 ) stating that i need 3 anwers</p> <p>1 why am i being billed for blackbery social plan</p> <p>2 why does my statement reflect i get 1 gig fair usage data (i have a blackberry ) but since start of this contract could not utilize this</p> <p>3 when does my contract expire , first of all you can send 20 million e mails , they dont anwer you , instead they e mail you back stating that they first have to conduct a security check , then when you phone to do the security check the consultant cannot or would not assist with the email as acording to them it's different departments .</p> <p>This morning a gentelman phoned me from cell c , when stating the above he did not even try to assist in actual fact he was not interested in helping at as usual as he cannot go or would not go into the incident</p> <p> </p>