PM
Phiwokuhle M
1 reviews | Active since Aug 2026
18 Aug 2026, 13:19
Non Existing contract
I have been getting emails from lawyers/debt collectors saying that I owe Cell C money(Cellphone contract). I do have an existing contract with them however the one they are referring to is unknown to me... If it does exist, how come no debit order was created (im being told to make a deposit to standard bank account) and no cellphone was delivered to me? This is annoying
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
18 Aug 2026, 13:24Dear Phiwokuhle Mbhense,
Thank you for bringing this matter to our attention.
We understand your concern regarding the account being referenced. To investigate this further and verify whether any contract may be linked to your details, please send us your ID number via private message.
Once we receive this information, we will review the matter and provide you with feedback.
Kind regards,
Cell C | TM
Thank you for bringing this matter to our attention.
We understand your concern regarding the account being referenced. To investigate this further and verify whether any contract may be linked to your details, please send us your ID number via private message.
Once we receive this information, we will review the matter and provide you with feedback.
Kind regards,
Cell C | TM
Cell C's reply18 Aug 2026, 13:24
Official
Dear Phiwokuhle Mbhense,
Thank you for bringing this matter to our attention.
We understand your concern regarding the account being referenced. To investigate this further and verify whether any contract may be linked to your details, please send us your ID number via private message.
Once we receive this information, we will review the matter and provide you with feedback.
Kind regards,
Cell C | TM
Thank you for bringing this matter to our attention.
We understand your concern regarding the account being referenced. To investigate this further and verify whether any contract may be linked to your details, please send us your ID number via private message.
Once we receive this information, we will review the matter and provide you with feedback.
Kind regards,
Cell C | TM
Cell C's replyOfficial
18 Aug 2026, 14:09Thank you for the additional information provided.
We have noted the account number and reference number shared and will refer your query to the relevant team for further investigation into the account in question. Once the investigation has been concluded, we will provide you with feedback on the outcome.
We appreciate your patience and cooperation in this matter.
Kind regards,
Cell C | TM
We have noted the account number and reference number shared and will refer your query to the relevant team for further investigation into the account in question. Once the investigation has been concluded, we will provide you with feedback on the outcome.
We appreciate your patience and cooperation in this matter.
Kind regards,
Cell C | TM
Cell C's reply18 Aug 2026, 14:09
Official
Thank you for the additional information provided.
We have noted the account number and reference number shared and will refer your query to the relevant team for further investigation into the account in question. Once the investigation has been concluded, we will provide you with feedback on the outcome.
We appreciate your patience and cooperation in this matter.
Kind regards,
Cell C | TM
We have noted the account number and reference number shared and will refer your query to the relevant team for further investigation into the account in question. Once the investigation has been concluded, we will provide you with feedback on the outcome.
We appreciate your patience and cooperation in this matter.
Kind regards,
Cell C | TM