1 reviews | Active since Mar 2015
Non-existent Service and Non-existent Signals
I have complained numerous times re the poor signal quality. Most places I go the signal on my data bundle sim card goes to Edge - very frustrating. I am always told all sorts of stories just to get me out of the Cell C store in Somerset Mall. I have used Cell C's website to cancel my contract (which is now two years in use) and they simply just do not get back to me. I have received an auto generated mail that their Retention Dept will contact me within 2 days......but like I expected, nothing is happening. Taking out a Cell C Data Contract for my iPad was one of my biggest mistakes.<br> Very very frustrating to try and get after sales service from Cell C.<br> All I now want is to get this contract cancelled and even a simple task like this seems impossible as they just ignore me and do not come back to me with a reply.<br> I do not know how Cell C can expect to continue doing future business with such a lack of service.<br> After two years nothing has been done to resolve my query re the continuous poor Edge signal I receive.<br> PLEASE assist me to cancel my contract so I can go somewhere else where I will at least receive a service for which I am paying for.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
