Non-existent Service!!

I have been trying to get my banking account changed to my business banking account account since 26 July. Constant following up doesn't help and you can't get hold of vetting on the phone! Absolutely useless. Vodacom processed the change in 3 days. Cell C....4 weeks and counting! I even tried to resubmit my request, hoping it would reach a different agent that might actually be working. Reference *** It's past the 24-48 hours response time and still silence. Perhaps it's time to look at Vodacom, now that my contract is nearing expiry. Phoning customer support is a total waste of time and patience. After finally getting through the PAINFUL and LONG security questionaire, they are so rude and 'robotic'. I wondered by Cell C is in financial dire straits. I wonder no more!