Non exisitng service - after being paid
<p>Hi</p> <p> </p> <p>I bought the LTE Power Plan 200GB with LTE-A router on 24 July 2017 by using the online store - confirmation of payment received by Cell-C was send to me. Since then - absolutely nothing - no order number - no confirmation - but the money is out of my account. After numberous calls from my side - no response, even my email are not responded to.</p> <p>Please cancel this deal, and refund the R1599.00 taken from my account.</p> <p>With all their bad service - even Telkom provides better customer service</p> <p> </p>
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will get one of our team members to assist.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will get one of our team members to assist.
Regards
Cell C | PN
Good morning Eugene
Please forward the required document for further assistance.
Regards
Cell C | PN
Good morning Eugene
Please forward the required document for further assistance.
Regards
Cell C | PN
Please advise what document is required ????
Please advise what document is required ????
