TK
Taole K
1 reviews | Active since Jan 2019
31 Jan 2019, 08:39
Non delivery of router
I have received a call from Cell C it was indicated that the matter will be investigated and Cell C will revert back to me. however, i am still waiting for the call as promised.
Thanks
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Replies (2)
Cell C's replyOfficial
31 Jan 2019, 08:57Good morning Taole
Yesterday Moses contacted you and advised that he was going to get the call recording and provide you with feedback.
We have forwarded your review to Moses for further assistance.
Regards
Cell C | PN
Yesterday Moses contacted you and advised that he was going to get the call recording and provide you with feedback.
We have forwarded your review to Moses for further assistance.
Regards
Cell C | PN
Cell C's reply31 Jan 2019, 08:57
Official
Good morning Taole
Yesterday Moses contacted you and advised that he was going to get the call recording and provide you with feedback.
We have forwarded your review to Moses for further assistance.
Regards
Cell C | PN
Yesterday Moses contacted you and advised that he was going to get the call recording and provide you with feedback.
We have forwarded your review to Moses for further assistance.
Regards
Cell C | PN
TK
Taole K's updateReviewer Update
01 Feb 2019, 08:58yesterday i got a call form Cell C, a call recording was not played from the beginning where the consultant is selling a package including the router. The caller wanted to force me to agree that the router was not included though he did not play the recordings from the beginning. i am in a possession of a whatsapp message where the consultant who was selling the package indicated that Cell C management decided to not include the router and he was on leave by then. I am still waiting for delivery of my router.
The caller from Cell C indicated that he will get back to me with a full recording still he did not phone back.
I am so irritated by this kind of service from Cell C.
TD Khoase
TK
Taole K's update01 Feb 2019, 08:58
Reviewer Update
yesterday i got a call form Cell C, a call recording was not played from the beginning where the consultant is selling a package including the router. The caller wanted to force me to agree that the router was not included though he did not play the recordings from the beginning. i am in a possession of a whatsapp message where the consultant who was selling the package indicated that Cell C management decided to not include the router and he was on leave by then. I am still waiting for delivery of my router.
The caller from Cell C indicated that he will get back to me with a full recording still he did not phone back.
I am so irritated by this kind of service from Cell C.
TD Khoase