non delivery of goods

im not impressed!!! after signing a contract at the glen that was a mess, i eventually had head office call to fix the problem. i had to redo the contract again , be credit checked again and i specifically ask for a space gray one, it was even stipulated in the order and on the contract. and was told my phone would be delivered. Only to have the incorrect colour delivered. i call today and ask them to collect only to be told this will happen between 3-7 days and then they have to check the device to see if its fine ( i haven't even opened the box because its the wrong colour on the outside) which takes a few more days, so in total i sit another 2 weeks with out a phone.<br> i have been waiting since the 31 march for a phone.this is unacceptable!!! the service of cell c is unacceptable<br> you want to keep your customers i think u need to make a plan