Non delivery of cell C ****le

At about 11 am on Friday, 29 May 2015, after some time of trying, I finally managed to get through to Portia of your Sales dept. I had received a call about a week before that I had not renewed my broadband package. I asked Portia to please renew my 5 gig plus 15 gig night-time package for R199.<br> <br> She said that I would receive a new Cell C ****le as part of the package by the next week.<br> <br> On about 4 June 2015, I was fortunate to get Shakespearean Portia<br> (please forgive my praise of Portia as Shakespeare has made the name famous)<br> again and she assured me that my request had been transmitted and that I would soon receive a call from the delivery people to arrange delivery.<br> <br> THAT HAS NOT HAPPENED between 29 May and June12th. I am still on an open plan.<br> This disturbs me very deeply, as Cell C is usually absolutely efficient.