Non Communication and no service !

It is sickening that one has to sit on the phone the whole morning trying to get through to Legal dept. my lines were permanently deactivated after making an arrangement and having the affidavit sent to advise them that my company was not doing well and I would pay. <br> <br> Part payment was effected and so far no communication was received from them. I called them on Friday and I was told that my lines are not there. Can someone engage me for this to be sorted out as I want those lines on pre-paid. I need to find out how much is owed as 1 line of mine has almost reached an end. I want this in writing after being engaged. <br>