NOKUTHUKA MUSANE Cell C Call Centre Consultant amazingly rude!!!

Last night 23/10/17 i called 084140 for assistance regarding my whats app bundle, we have been having a bundle for R12 that lasts for 30 days but to my surprise last month and this month it seemed to expire before the stipulated time.. I was assisted by an agent by the name NOKUTHULA MUSANE..WOW!!! what an amazingly rude being, I explained the reason for my call and she said she doesn't know why i haven't received an sms to a change of this promotion, As i was trying to get to understand the new product asking her questions she dramatically lost it and told me i must shut up and listen to her as im the one who called in, i tried to explain to her im a customer she must listen to my questions n which she responded "I DONT CARE" i was shocked, i was a consultant before at Cell C for years, i have also dealt with difficult clients but never have i spoken to a client the way this NOKUTHULA MUSANE spoke to me..I thought i didn't hear her right, i asked her , you said you dont care? she said "YES I DONT CARE" i asked for her full name immediately, before she gave out her name, she asked me "WHAT DO YOU WANT TO DO" Im still in shock with this kind of customer care.Cell C this girl is so rude and i could hear her voice vibrating from her temper... NOKUTHULA MUSANE IS BAD FOR CELL C!!! I know all calls are recorded which NOKUTHULA MUSANE didnt bother to explain to me, please refer to our conversation.