1 reviews | Active since May 2014
NOKIA LUMIA 430 DUAL SIM - WHATS APP PROBLEM
CELL C DIRECT LISTEN TO YOUR CUSTOMERS: I have been to your Galleria Cell C branch 6 times and my handset was even booked for repairs/upgrade but the problem still exists. I will NOT be running around anymore to sort out this phone. This phone still sits in its box brand new as it cannot be used to its full potential. The Cell C branch had even confirmed that they have not accepted their batches of the Nokia Lumia 430 as these are troublesome phones and are not user friendly. Seeing the running around that I have done and all the failed attempts, even they advised that CELL C DIRECT should now replace this handset. I am with Cell C Direct since the year 2000. Surely this counts for some customer service. Cell C Direct this is now your responsibility to sort this problem out. Replace this phone with another one. Please do not call with sloppy stories of re-booking this phone in for repairs or going to your nearest cell C Branch and so on. I am a working person and each trip costs me both time and money.
A consultant will make contact with you in during the course of the day and assist with your handset repair complaint which may need to be escalated for further assistance.
Thank you for making us aware of this matter.
Regards
Cell C | PN
A consultant will make contact with you in during the course of the day and assist with your handset repair complaint which may need to be escalated for further assistance.
Thank you for making us aware of this matter.
Regards
Cell C | PN
