1 reviews | Active since Apr 2018
Nokia 6 broken 2nd time still under warranty now my problem
I went to the cell c store yesterday to get my phone that i send in for repairs a month ago. I live in the ceder-burg mountains so the nearest store is 210km away from me. When i got to the store the phone was never repaired. instead send in for a quotation. My phone is 6 months old and i feel it was supposed to be repaired for free since it is under warranty. So when i asked them what is the problem with the phone they said the charger port is corroded. For a 6 month old phone that should not happen. I have been on a contract with cell c since 2008. for more than 10 years i have been a loyal customer and i have more than 1 contract line. This will be my last year as a cell c customers as i have a strong feeling of canceling both contracts as cell c dont give an f for their customers. I am so angry. when nokia came out i was so happy. renewed both my contracts with a nokia 6. one started freezing a lot but that happens. 8 monthes later the other one froze and just died. i took it in for repairs and it was an lot of effort to book in. 2 months later cell c contacts me and say ok you can get a new phone. i get new phone. 6 month later i have same problem now they tell me sorry. sorry is not working for me. what are you going to do. i feel like canceling my contracts wih immediate effect and to stop my debit orders
We have requested that our Team look into the matter and contact you. Please await our call.
^CC
We have requested that our Team look into the matter and contact you. Please await our call.
^CC
