Nokia 1320

I took a second contract on Nokia 1320 with Cell C in November 2014. This is after having my first contract with Cell C since 2007 and I have been very happy with the service hence I always upgraded the contract. The 1320 has been giving issue that required me to book the phone for repair. It was booked in for repair in March 2015, August 2015 and recently on the 10th of October 2015. Every time the phone is booked for 21 working days for repair, hence I have booked the phone for approximately 3 months over the 11 months period of the contract. I found this unacceptable and required Cell C to give me the service that I continuously pay without interruptions. Cell C must replace the Nokia 1320 with new device as well as refunding me the portion of my monthly premium when the phone was booked for repairs.