nobody know what they doing to cancel

I took out a contract and they sent me the wrong stuff. I spent the whole day trying to cancel. I call 084 140 and all i get is a computer, I chose an option and its a computer. Not once do you get an option to actually talk to someone. I apply for another contract someone calls me I get told to call 084 143 and choose option 2, then the line goes dead. I apply for another contract and to try and get to talk to someone. They call me back and they cant help I must call 084 143. :-( I explain the problem. Someone will call me back, I go to the toilet and miss the call. I call 084 140 and all i get is a computer, how do I call someone back when the computer does not give me the option? ENOUGH of CELL C. What a bad start to what I thought would be a good move. Vodacom here I come :-) at least the computer gives you an option to talk to a human!!