1 reviews | Active since May 2012
NO WORDS TO EXPLAIN MY FUSTRATION.
NO RESPONSE! <br> <br> From: Babongile Nhlapo <br> Sent: 23 February 2015 12:21 PM<br> To: [Email Removed]<br> Subject: Case: *** - ***<br> Good day <br> Please give feedback regarding the query below.<br> I have attached my bank statement as proof of the deductions.<br> Please refund my account accordingly.<br> Regards <br> Babongile Nhlapo Quality Assurance Administrator<br> <br> From: Babongile Nhlapo <br> Sent: 12 February 2015 11:10 AM<br> To: [Email Removed]<br> Subject: FW: ***<br> Good day <br> Can someone please explain to me the reason why I have had to odd debit orders going off my account. <br> As far as I can remember our agreement was that my preferred debit order date is the 20th of each month.<br> Please explain to me who will be paying for these bank charges that I have received in my account for an unpaid debit order?<br> Should I had been advised of an early debit order I would have allocated funds into my Cheque account. Clearly It was not explained to me hence I have this inconvenience. <br> The service I have received from Cell C so far as far worse than expected.<br> That alone is a conversation I don't want to go into details with......Would you say I am being treated fairly here? TCF!!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
