No words

If I could give a zero rating I would - this is ridiculous!!! I changed banks in March and ever since then have logged numerous complaints on Hello Peter to get debit order resolved. I have 3 contracts - running off 2 separate debit orders. One was done, the second is the issue. Last month I suggested & agreed that they merge the 2 debit orders. Guess what - ONLY one debit order ran, but that didn't include the 2nd one's amount, like it should