WE
Werner E

1 reviews | Active since Apr 2019

29 Apr 2019, 15:05

No willingness to reply or support customer on Double debit order.

Handed my account to NuDebt and deduct DO and also the same amount deducted By Nudebt without authorisation and Cell C does not replay back to my emails with supporting documents and NuDebt refuse to refund me

0
Replies (4)
Cell C
Cell C's reply29 Apr 2019, 15:37
Official
Good afternoon Werner

We would appreciate the opportunity to assist you.

Kindly private message us your ID number.

Regards
DA
WE
Werner E's update29 Apr 2019, 15:42
Reviewer Update
If you can provide me with an email then I can send you all the information and supporting documents. Thank you for getting back to me. Apologies but a bit hesitant to provide my ID on an open platform would rather prefer official cell C email, hope you understand.
WE
Werner E's update30 Apr 2019, 10:46
Reviewer Update
Any update still no response? Did send email as per request!
WE
Werner E's update30 Apr 2019, 17:21
Reviewer Update
Opportunity to assist was provided and the promise of your so-called team will call me did not happen clearly you do not care to assist me. I am so ****ed off with Cell C.